Office operating system for study-abroad consultancies

Protect every student file from lead to enrolled.

Study Abroad CRM turns counseling, documents, university research, applications, and visa work into one confidential case. Staff see only what their task requires. Nobody can download your full student phone book.

No public registration. Access is invitation-only from Super Admin or Developer.

Case STU-2026-00482 Need-to-know view
Pipeline Lead → Enrolled
Contacts Counselor / Admin only
Documents Preview + watermark
Export Logged, locked for staff

What this CRM is

Most Bangladeshi education consultancies still run students on Excel, WhatsApp, and shared Drive. That leaks leads: one staff member can copy a phone list and leave with the pipeline.

This product is the office system for Best Solution BD and the consultancies we serve. Each student is one case. Each team works inside a workspace. Confidential fields never reach the browser if a role is denied.

Lead vault

Name, phone, WhatsApp, passport, and finance notes are stored encrypted and shown only to authorized roles.

Case pipeline

Counseling, file check, university shortlist, application, offer, finance, visa, and enrolled — with tasks on every stage.

Document vault

Required-doc checklist, verify or missing, browser preview, watermark, and download control with an access log.

Admin dashboard

Pie charts show case mix and document completion by count and percent, without exposing student contacts.

How the project works

A student never becomes a shared spreadsheet row. They become a case ID, assigned work, and a stage-wise checklist from first counseling to campus enrollment.

01

Invite staff

Developer invites Super Admin by email. Super Admin invites Admin, Counselor, File, University, Application, and Visa teams. There is no signup link.

02

Open a case

A counselor creates the student vault. The system issues a case number such as STU-2026-00012 and assigns the right officers.

03

Need-to-know work

File team verifies documents without phone numbers. University team sees GPA and IELTS, not passport. Visa team sees the visa file only.

04

Track to enrolled

Applications, offers, finance papers, visa appointment, and tasks stay on the same case. Admin watches bottlenecks on the dashboard.

Student journey inside the CRM

new lead New Lead
counseling Counseling
document collection Document Collection
university shortlist University Shortlist
application Application
offer Offer / LOA / CAS
financial Financial
visa Visa Processing
enrolled Enrolled

Lead-protection is the product

A pretty CRM that still shows every phone number is a lead-theft tool. This build uses five protection layers plus an employee access lifecycle.

  • Data minimization — staff see only fields required for the assigned task.
  • Field-level permission — same case, different eyes: phone hidden, GPA visible.
  • Assignment — no global dump of every student. Only my cases / my tasks.
  • Audit log — login, view case, view phone, view document, download, and export are recorded with user, time, and IP.
  • Export / DLP — staff cannot bulk-export; Admin export is fully logged. Suspended or resigned accounts lose sessions immediately.

Student name

Counselor
Yes
File
Limited
University
Case ID
Visa
Limited

Phone / WhatsApp

Counselor
Yes
File
No
University
No
Visa
No

Academics

Counselor
Yes
File
Limited
University
Yes
Visa
Limited

Passport / NID

Counselor
Limited
File
As needed
University
No
Visa
Yes

Financial papers

Counselor
Limited
File
No
University
No
Visa
Yes
Data Counselor File University Visa
Student name Yes Limited Case ID Limited
Phone / WhatsApp Yes No No No
Academics Yes Limited Yes Limited
Passport / NID Limited As needed No Yes
Financial papers Limited No No Yes

Security is enforced in the application, not only hidden on screen. If a field is denied, it is not sent to the browser.

Who works in the system

Roles match a real consultancy floor. Developer is a Best Solution BD system account and is never listed on the office dashboard.

Developer

Full technical control. Invites Super Admin. Hidden from staff widgets and other users’ directories.

Super Admin

Consultancy owner. Full office power. Invites teams and assigns extra permissions. Cannot see Developer.

Admin

Pipeline, reports, logged export, and audit. Sees the whole office without handing contacts to every desk.

Counselor

Leads, counseling notes, academics, and student contacts for assigned cases only.

File team

Document checklist and verification. Contacts stay hidden.

University team

GPA, English score, budget, and shortlist. No phone or passport.

Application team

Program, application ID, offer / LOA / CAS status.

Visa team

Passport, finance docs, appointment, submission, and decision.

Why this matters for the company

For Best Solution BD, this CRM is not a brochure website. It is the product we deliver to education consultancies: a lead-protected operating system priced as one office launch, then kept healthy with monthly service.

The real company asset is the student database. When a counselor resigns, access dies and the case stays. Files keep moving. Competitors cannot walk out with a WhatsApp dump.

Stop lead theft

Phone and WhatsApp are counselor/admin only. File, university, and visa desks work from case ID.

One student, one file

Counseling notes, documents, offers, and visa decisions sit on STU-YYYY-##### instead of scattered chats.

See bottlenecks

Missing documents, slow research, and pending visas appear on the dashboard as counts and percentages.

Professional handover

Invite-only staff, audit trail, and session revoke on resignation keep the consultancy in control.

Staff workspace only

Clients and students do not register here. Authorized officers receive an email invitation, set a password, and work inside their assigned cases.

Sign in to the CRM